We have cut down considerable time loss during our operational processes and saved on 750.000 A4 papers annually. We no longer have the need for physical storage for hard copies postage. Also, our field personnel can communicate
with each other much more efficiently. Our favorite part is to be able to track our field personnel in real-time.
We are currently managing 80 branches, 40 customer locations and 3.000 arcade gaming machines with FieldCo. We have 85 field personnel who use the application. We have the ERP integration which allows us to manage current inventory and automatically create invoices as a result of completing work orders in the field.
We no longer have to call our customers by phone since we receive work order requests from our customers via FieldCo. Once we receive these requests, we forward them to our field personnel which really streamlines the whole after-sales process. The fact that it is very easy to use by our management team and field personnel is a big plus. We are definitely content right from the start. Any company that provides service in the field should definitely use FieldCo.
Playland Arcade Gaming
FieldCo. never stopped to impove since we first started using it. Swift updates and revisions are always a plus. We want to thank the support team for being attentive to our requests.