Web interface

When the technical service personnel reaches the customer, the work order is taken from 'Departure to the Road' to 'Start of Work' and the work is started. First, the cameras are checked and it is noticed that the same problem exists in all three cameras, the electronic cards have taken moisture and corroded. - Corrosion is cleaned with WD40, but 1 of 3 cameras does not improve. As a result, this camera needs to be completely renewed and a new product in our stocks through FieldCo is added to the cost items in order to replace it under warranty. Thus, the product is deducted from the stocks and added to the service form that will be displayed at the end of the job. - Since the product is under warranty, the transaction is reflected in the service form free of charge if we do not specify otherwise. If it was a user error, the field staff had to choose the 'Paid' option. - The staff, who takes a break for lunch, puts the work on 'Hold'. When he returns to work he needs to do a 'Job Start'. Thus, the actual working time is calculated by FieldCo and written on the service form. - When the work is completed, the administrative affairs manager of the business center sends the form on the mobile screen and an e-mail is prepared and forwarded by FieldCo, one copy going to you and the other copy to your customer. Click on the features page to view and examine in detail the other features of the FieldCo application.