Web-based technical service program
Field personnel, who receive the work order notification, set off. In this way, the personnel status, location and activities are tracked in real time from the center.
- Employees who start work take a photo and video of the device (air conditioner, VRF) they go to, upload them to the cloud and match the work order. Then he writes down the works he has done and starts to add the cost items, if any. These items are divided into three as labor, parts and consumables.
- When the service form is successfully completed, the signatures are taken on the screen and a copy of the service form is sent to the customer and a copy to the company official in pdf, together with your company logo and form barcode. transmitted as
With appointment scheduling, it ensures that your work is planned and you can use your workforce effectively. You can find more detailed information in the appointment title. It is important to follow the stocks on the field personnel in air conditioning services. There are situations such as loss of spare parts due to lack of track or forgetting to invoice the customer for the spare part used. Therefore, there is a serious operational loss.
We saved time in our operational processes and saved an average of 750,000 A4 papers annually. We got rid of storage and cargo costs. Technicians' access to information in the field has become easier. We can see the workflow instantly through the FieldCo technical service program.
Öner SOYDEMİR İklimSA